At Silvers Hub, we are committed to ensuring a smooth and transparent payment experience for our members and organizers. Please review our payment and refund policy outlined below:

Payment Processing:
Silvers Hub facilitates payments for group dues, event fees, and other related transactions through our integrated payment processors. We utilize secure payment gateways to ensure the safety and confidentiality of your financial information.

Group Dues and Event Fees:
Organizers have the autonomy to set their own policies regarding group dues and event fees. These policies may include eligibility criteria for refunds and any applicable terms and conditions.

Prohibited Payments:
Silvers Hub’s payment processors cannot be used for transactions related to:

• Adult content, escort services, or sex solicitation
• Illegal substances, including drugs, alcohol, tobacco, or drug paraphernalia
• Gambling, betting, or similar activities
• Weapons, ammunition, or related accessories
• Multi-level marketing schemes or pyramid schemes
• Any other activities deemed unlawful or in violation of our community guidelines

Refund Policy:
Refunds for payments made on Silvers Hub are subject to the discretion of the organizer and our platform’s refund guidelines. The following scenarios outline when refunds may be applicable:

1) Annual Member Dues:

• Refunds may be issued if the group is closed or if a member is removed from the group within three months of payment, provided the member account is in good standing.
• If no events are scheduled within three months of joining the group, members may be eligible for a refund, subject to the organizer’s discretion and platform guidelines.

2) Monthly Member Dues:

• Refunds for monthly dues may be provided if the group is closed or if a member is removed from the group within one week of payment, with the member account in good standing.
• Members may also receive refunds for the most recent three months of monthly dues if no events have been held within three months of payment, subject to the organizer’s discretion and platform guidelines.

3) Event Ticketing Fees:

• Refunds for event ticketing fees may be issued if the event is canceled or rescheduled, if the member is unable to attend the event due to unforeseen circumstances, or if the member is removed from the group before the event takes place, provided the member account is in good standing.

Dispute Resolution:
In the event of a payment dispute or if a refund request is not fulfilled by the organizer, members may contact Silvers Hub’s support team for assistance. We will review the case and strive to facilitate a resolution in accordance with our policies and guidelines.

Limitations:
Please note that Silvers Hub will not assist in refunding optional member fees, automatically renewing member dues, or fees for events that did not meet expectations. Members are encouraged to contact the organizer directly in such cases.

Agreement:
By using Silvers Hub’s payment services, you agree to comply with our payment and refund policy. Any violations of these policies may result in account suspension or termination.

If you have any questions or require further assistance regarding payments or refunds, please don’t hesitate to contact our support team at admin@silvershub.com.